Warranty Conditions

What warranty conditions apply to purchases from the VARIBOX webshop?

All purchases within the VARIBOX webshop are subject to the general terms and conditions of Rotovia Deventer bv and Rotovia France SAS.

Warranty and Shelf Life

We acknowledge that providing an unconditional shelf life and warranty for our VARIBOX components is challenging due to numerous factors that are beyond our control. These factors include but are not limited to the handling, transportation, filling, storage, and usage of the VARIBOX. Additionally, the acceptance criteria and perceptions manufacturers, fillers, and users can vary significantly. Furthermore, the nature of the filling product can also substantially impact the VARIBOX components lifespan.

Shelf life of VARIBOX components

  • VARIBOX Safeline Performance extractor tubes
  • VARIBOX Safeline Precision extractor tubes
  • VARIBOX Safeline Food extractor tubes
  • VARIBOX Safeline counter couplers
  • NS4 extractor tube
  • CDS extractor tubes
  • Overpressure vents
  • VARIBOX Screwcaps
  • Level sensors
  • Counter connectors

Provided that our products are transported, stored, applied, and handled responsibly, we estimate that they should remain suitable for their intended use for at least the following periods:

Shelf life of VARIBOX components before application is up to 24 months.

Shelf life of VARIBOX components fitted in/on a VARIBOX/in-use is up to 12 months.

Shelf life before application assumes that the components are stored in their original package in a dry place without extreme temperature variations. In practice, the shelf life may exceed the indicated durations. However, tropical (humid) storage conditions may result in a shorter shelf life of the components.

The shelf life of VARIBOX components depends on product selection. Under typical conditions, it can exceed 12 months. Nonetheless, improper handling, exposure to highly corrosive substances, or harsh environments like tropical conditions can significantly shorten the shelf life.

Damage will occur due to wear and tear, including chemical degradation, improper use, abuse, alterations to the components, or unauthorized repairs.

I have incorrectly assembled or used spare parts, what you I do now?

Rotovia Deventer bv and Rotovia Montoir SAS with its VARIBOX brand is not liable for wrong use or wrong assembly of spare parts. Additional damage or problems are entirely the responsibility of the buying party. For advice or in case of doubt, always contact customer service.

Are there any other factors I should consider with regard to the lifespan of the product?

Some parts encounter chemical products during usage. This can have a corrosive or swelling or other negative effect that affects the parts making the life of the parts shorter than 5 years.

Where can I go with questions about the products?

More information on the use of the parts can be found on the VARIBOX website under support. In addition, you can always contact us with questions by filling out the form on the contact page.